Kola Digital Charity Programme 2027
Terms & Conditions
Last updated: September 2026
These Terms & Conditions (“Terms”) apply to applications for the Kola Digital Charity Programme 2027 (“Programme”), operated by Kola Digital (“Kola”, “we”, “us” or “our”).
By submitting an application to the Programme, the applicant (“Applicant”, “Charity”, “you” or “your”) agrees to these Terms.
1. About the Programme
The Kola Digital Charity Programme is an annual initiative through which Kola Digital provides digital services to one selected Irish charity.
For the 2027 Programme, Kola intends to provide the selected charity with up to €10,000 worth of digital services.
The services may include:
- Website strategy
- Website design
- Website development
- One year of website hosting
- Digital guidance and consultancy
- Website maintenance and support for one year
The exact services, deliverables and project scope will be agreed between Kola and the selected charity before work begins.
The €10,000 figure represents the value of services provided by Kola and is not a cash donation or cash prize payable to the selected charity.
2. Eligibility
To apply, an organisation must:
- Be a registered charity with a Charities Regulator.
- Be able to provide appropriate evidence of its charitable or not-for-profit status if requested.
- Have a genuine need or opportunity for digital support.
- Be able to participate in the Programme throughout the agreed project period.
- Have an authorised representative who can communicate with Kola and make decisions on behalf of the organisation.
- Kola reserves the right to request additional information or documentation to verify an applicant’s eligibility.
- Kola may exclude an application where the information provided is incomplete, inaccurate or misleading.
3. How to Apply
To apply, an organisation must:
- Be a registered charity with a Charities Regulator.
- Be able to provide appropriate evidence of its charitable or not-for-profit status if requested.
- Have a genuine need or opportunity for digital support.
- Be able to participate in the Programme throughout the agreed project period.
- Have an authorised representative who can communicate with Kola and make decisions on behalf of the organisation.
- Kola reserves the right to request additional information or documentation to verify an applicant’s eligibility.
- Kola may exclude an application where the information provided is incomplete, inaccurate or misleading.
3. How to Apply
Applications must be submitted using the official application process before the published closing date.
Applicants may be asked to provide information including:
- Details about the charity and its work
- The communities or causes it supports
- The impact it has made
- Its current digital presence
- The digital challenges or opportunities it faces
- How digital support from Kola could benefit the organisation
- Late applications may not be considered.
- Kola is not responsible for applications that are lost, incomplete, incorrectly submitted or not received before the closing date.
4. Selection Process
One charity will be selected for the 2027 Programme.
Applications will be reviewed by Kola Digital and assessed based on factors including:
- The charity’s mission and impact
- Its identified digital needs
- The potential benefit of the proposed digital support
- The feasibility of delivering the proposed work within the Programme
- The information and responses provided in the application
- Kola may contact applicants for additional information or clarification during the selection process.
- The decision of Kola Digital regarding the selected charity will be final.
Kola reserves the right not to select an applicant if, in its reasonable opinion, no application is suitable for the Programme.
5. Notification of the Successful Charity
The selected charity will be contacted using the contact details provided in its application.
If the selected charity does not respond within a reasonable period or is unable to participate in the Programme, Kola reserves the right to select an alternative charity.
The selected charity may be asked to provide confirmation of its charitable status and acceptance of these Terms before the Programme begins.
6. Scope of Services
The Programme provides up to €10,000 worth of agreed digital services.
The exact scope of work will be discussed and agreed with the selected charity following its selection.
While Kola intends to provide the services described on the Programme website, the final scope may vary depending on the charity’s needs, existing systems, technical requirements and the time and resources available.
Services outside the agreed scope may be quoted separately and will only be undertaken with the charity’s agreement.
Kola does not guarantee that every service listed in the Programme description will be required or included in the final project.
7. Website Development
Where website development forms part of the Programme, Kola will work with the selected charity to plan, design and develop a new website.
The charity will be responsible for providing information, text, images, branding, logos and other content required for the website unless otherwise agreed.
The charity is responsible for ensuring that all content it provides to Kola is accurate and that it has the necessary rights and permissions to use that content.
Kola will make reasonable efforts to deliver the website in accordance with the agreed project plan and specifications.
8. Hosting
The Programme includes up to one year of website hosting for the new website, subject to the agreed project scope.
Hosting is provided for the website developed as part of the Programme and does not automatically include hosting for other websites, applications, email services or third-party systems.
At the end of the included hosting period, the charity may be offered the opportunity to continue hosting with Kola under a separate agreement.
Any ongoing hosting fees following the included period will be communicated to the charity before the end of the Programme.
9. Website Maintenance & Support
The Programme includes website maintenance and support for one year, subject to the agreed scope.
This support is intended to cover reasonable website maintenance, updates and technical assistance.
It does not automatically include major redesigns, new functionality, extensive content creation, third-party software costs or work outside the agreed scope.
Kola will agree reasonable support arrangements and response times with the selected charity.
10. Charity Responsibilities
The selected charity agrees to:
- Appoint a suitable contact person for the project.
- Provide information and materials required by Kola in a timely manner.
- Provide feedback and approvals within agreed timeframes.
- Ensure that information supplied to Kola is accurate.
- Ensure that it has permission to use any content, images, logos or other materials supplied to Kola.
- Participate reasonably in meetings, reviews and project discussions.
- Notify Kola of any relevant technical, legal or organisational requirements.
Delays in providing information, content, feedback or approvals may affect the project timeline.
11. Project Timeline
Kola will agree a project timeline with the selected charity following selection.
The timeline may be adjusted where reasonably necessary due to changes in scope, delays in receiving materials or feedback, technical issues or other circumstances outside Kola’s reasonable control.
Kola will communicate significant changes to the project timeline with the charity.
12. Third-Party Services and Costs
The Programme covers Kola’s agreed services up to the stated value of €10,000.
Third-party services, subscriptions, licences, software, stock photography, fonts, plugins, domain registration, premium tools or other external costs may not be included unless expressly agreed as part of the project.
Where additional third-party costs are required, Kola will discuss these with the charity before they are incurred.
13. Intellectual Property
Unless otherwise agreed in writing, ownership and licensing of the website, designs, code, content and other materials created as part of the Programme will be discussed and agreed as part of the project.
The charity retains ownership of its existing intellectual property, including its name, logo, branding, content, images and other materials supplied by the charity.
Kola retains ownership of its pre-existing intellectual property, systems, processes, frameworks, software, tools and know-how.
Third-party materials remain subject to the relevant third-party licence terms.
14. Use of Charity Name and Project
By participating in the Programme, the selected charity agrees that Kola may identify the charity as a Programme partner and may use its name and logo in reasonable promotional and CSR communications relating to the Programme.
Kola may also request permission to feature the project, website and results in its portfolio, website, social media, case studies or other marketing materials.
Where appropriate, Kola will agree the use of photographs, quotes, testimonials or other promotional content with the charity in advance.
15. Changes to the Programme
Kola reserves the right to amend, suspend or withdraw the Programme where reasonably necessary, including where circumstances outside its control prevent the Programme from proceeding.
Where reasonably possible, Kola will communicate any significant changes to applicants or the selected charity.
16. Cancellation or Withdrawal
A charity may withdraw from the Programme by notifying Kola in writing.
Kola may withdraw a charity from the Programme where:
- The charity is found to be ineligible.
- Information provided in the application is materially inaccurate or misleading.
- The charity is unable or unwilling to participate in the agreed project.
- The charity repeatedly fails to provide required information, feedback or approvals.
- The charity requests work that falls materially outside the agreed Programme scope.
- Continuing the relationship would create legal, ethical, reputational or practical concerns for Kola.
If the Programme is terminated, Kola will communicate the reasons to the charity where appropriate.
17. No Cash Alternative
The €10,000 Programme value is provided in the form of digital services.
It cannot be exchanged for cash, transferred to another organisation or redeemed for an alternative cash payment.
18. Data Protection
Kola will process personal information provided through the application process in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and applicable Irish data protection law.
Personal information will be used for purposes including administering the Programme, assessing applications, communicating with applicants and managing the selected project.
Applicants should not provide unnecessary personal or sensitive information as part of their application.
Further information about how Kola processes personal data should be provided in Kola’s applicable Privacy Policy.
19. Liability
Kola will provide the Programme services with reasonable care and skill.
To the extent permitted by law, Kola will not be responsible for losses arising from circumstances outside its reasonable control, including failures or interruptions affecting third-party hosting providers, software providers, domain registrars or other external services.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
20. General
These Terms, together with any agreed project scope or separate agreement between Kola and the selected charity, form the basis of participation in the Programme.
If there is any conflict between these Terms and a separate written agreement relating specifically to the selected charity’s project, the separate agreement will take precedence to the extent of that conflict.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
21. Governing Law
These Terms are governed by the laws of Ireland.
Any disputes arising in connection with the Programme will be subject to the jurisdiction of the Irish courts, unless otherwise required by applicable law.
22. Contact
If you have any questions about the Kola Digital Charity Programme or these Terms & Conditions, please contact Kola Digital through the contact details provided on our website.
