TUNSTALL EMERGENCY RESPONSE
TUNSTALL EMERGENCY RESPONSE

TUNSTALL EMERGENCY RESPONSE
Website Design | Website Development

TUNSTALL EMERGENCY RESPONSE
TUNSTALL EMERGENCY RESPONSE

TUNSTALL EMERGENCY RESPONSE
Website Design | Website Development

Overview
Tunstall Emergency Response, a trusted provider of personal, health, and in-home care solutions in Ireland since 1994, partnered with Kola Digital to overhaul its digital presence. As a long-standing client, Tunstall Emergency Response sought a revitalised website that better reflected its modern service offering and made it easier for customers to find the right care products online.
The objective: a user-friendly, visually compelling website that showcases both their independent living solutions and advanced healthcare technologies for hospitals, medical facilities, and care homes.

Our Approach
We focused on designing an intuitive layout that delivers a smooth and effortless customer experience.
With an in-depth understanding of the Tunstall Emergency Response brand and audience, our team at Kola Digital a leading marketing agency in Kildare worked closely with their internal team to reimagine the digital experience from the ground up.

We Delivered
- A clean, modern website aligned with the evolving brand identity of Tunstall Emergency Response
- Professional photography of the leadership team to humanise the brand and build trust
- A striking mega menu to enhance navigation and product visibility
- A smart search function that lets users browse by care needs (e.g. “Alzheimer’s”) instead of specific product name, ideal for users unfamiliar with technical terms
- SEO-optimised product pages to boost search rankings and discoverability
- Comprehensive testing for performance, accessibility, and seamless user experience
This project included a thorough discovery phase where we collaborated with Tunstall Emergency Response to map user journeys, define need-based search behaviours, and refine website content for clarity especially for older users, family caregivers, and healthcare professionals.
The Result
The new Tunstall Emergency Response website is modern, intuitive, and highly accessible. Customers can now explore care solutions by condition or lifestyle need, while B2B clients such as hospitals and care homes can quickly find relevant technologies to support their operations.
The outcome is a sleek, purpose-built platform that reflects the professionalism and compassion Tunstall Emergency Response brings to every home and healthcare environment. Their team was delighted with the result:
A website that not only looks great but makes it easier for users across Ireland to find the care solutions they need.

Inspired by this transformation?
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